Terms and conditions

Terms and Conditions

Introduction

Welcome to Traywick's Garage. These Terms and Conditions govern your use of our website, services, and participation in applicable communications and programs, including our loyalty rewards SMS program.

By accessing or using our website or participating in our programs, you agree to these Terms and Conditions. If you do not agree with these terms, please discontinue use of the applicable services.

Website Use

The information provided on this website is intended for general informational purposes. We make reasonable efforts to keep information accurate and current, but information concerning automotive services, availability, pricing, promotions, and other offerings may change without notice.

Use of this website does not create a contractual relationship for automotive repair or other services unless otherwise expressly agreed upon.

Automotive Services

Automotive services are provided based on the individual needs and condition of each vehicle. Recommendations, estimates, pricing, repair timelines, and service availability may vary depending on vehicle condition, parts availability, diagnostic findings, and other circumstances.

Any applicable estimates, authorizations, payment requirements, or additional service terms will be communicated as appropriate.

Appointments and Scheduling

Appointment requests submitted through our website or scheduling tools are subject to availability and confirmation.

Submitting an appointment request does not necessarily guarantee a particular appointment date or time until the appointment has been confirmed.

Please contact Traywick's Garage if you need assistance with an appointment or need to make changes to an existing appointment.

Loyalty Rewards Program

Traywick's Garage may offer a loyalty rewards program that allows eligible customers to receive rewards, program information, special offers, promotions, service reminders, and other benefits or communications.

Participation in the loyalty rewards program is voluntary.

Program benefits, eligibility requirements, available rewards, promotions, and other features may change from time to time. Certain rewards or promotional offers may be subject to additional limitations, expiration dates, eligibility requirements, or other terms communicated with the applicable offer.

Traywick's Garage reserves the right to modify, suspend, or discontinue the loyalty rewards program or particular program features as permitted by applicable law.

Loyalty Rewards SMS Program

By voluntarily enrolling in the Traywick's Garage loyalty rewards SMS program and providing the required consent, you agree to receive recurring SMS messages from Traywick's Garage at the mobile number you provide.

Messages may include:

Loyalty rewards information
Available reward notifications
Program updates
Special offers and promotions
Service reminders
Appointment-related communications
Other messages related to your participation in the loyalty rewards program

Participation is voluntary, and consent to receive promotional SMS messages is not a condition of purchasing goods or services.

Message frequency varies. Message and data rates may apply.

Your wireless carrier's standard messaging and data rates may apply depending on your mobile service plan.

SMS Opt-Out and Help

You may withdraw your consent and stop receiving applicable SMS messages at any time.

Reply STOP to any applicable SMS message to unsubscribe.

After submitting a STOP request, you may receive a confirmation message indicating that you have been unsubscribed. You will no longer receive messages covered by that SMS program unless you subsequently opt in again.

Reply HELP to any applicable SMS message for assistance.

You may also contact Traywick's Garage directly for assistance:

Traywick's Garage
1045 Vineland Rd
Winter Garden, FL 34787
Phone: (407) 656-1817

SMS Delivery

Delivery of SMS messages is subject to effective transmission by your wireless service provider and other communications networks.

Carriers are not liable for any delayed or undelivered messages.

Traywick's Garage cannot guarantee that every SMS message will be received or delivered at a particular time.

Mobile Number Responsibilities

You are responsible for providing an accurate and current mobile phone number when enrolling in the loyalty rewards SMS program.

If your mobile number changes or is transferred to another person, you should opt out of the program or contact us so that we can update our records as appropriate.

You should not enroll a mobile number that you do not own or are not authorized to use.

Consent and Eligibility

By enrolling in an SMS program, you represent that you are the subscriber or customary user of the mobile number provided or otherwise have authorization to provide consent for that number.

Your consent applies to the messaging program and types of communications described when you opt in.

Privacy

Your privacy is important to us. Information collected through our website, loyalty rewards program, and SMS communications is handled in accordance with our Privacy Policy.

Mobile information, SMS opt-in data, and messaging consent will not be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes.

Please review our Privacy Policy for additional information regarding how we collect, use, and protect information:

https://www.traywicks.com/privacy

Promotions and Offers

Promotional offers, discounts, and loyalty rewards may be subject to separate eligibility requirements, expiration dates, exclusions, or other restrictions.

Unless otherwise stated, offers have no cash value and may not be combined with other promotions or discounts. Additional terms communicated with an individual promotion or reward will apply to that offer.

Third-Party Services and Links

Our website may contain links to third-party websites or utilize third-party platforms for functions such as scheduling, communications, analytics, or loyalty program administration.

We are not responsible for the content, availability, or independent practices of third-party websites or services. Your use of third-party services may also be subject to their applicable terms and privacy policies.

Intellectual Property

Unless otherwise indicated, website content, including text, graphics, branding, logos, design elements, and other materials, is owned by or licensed to Traywick's Garage and is protected by applicable intellectual property laws.

Content may not be copied, reproduced, distributed, or used for commercial purposes without appropriate authorization.

Limitation of Liability

To the fullest extent permitted by applicable law, Traywick's Garage will not be responsible for indirect, incidental, special, or consequential damages arising from your use of this website, participation in the loyalty rewards program, or inability to access applicable online services.

Nothing in these Terms and Conditions is intended to exclude or limit liability that cannot lawfully be excluded or limited.

Changes to These Terms and Conditions

We may update or modify these Terms and Conditions periodically to reflect changes to our website, services, loyalty rewards program, messaging practices, or applicable requirements.

Changes will become effective when the revised Terms and Conditions are posted unless otherwise required by applicable law.

Your continued use of applicable services following an update constitutes acceptance of the revised Terms and Conditions where permitted by law.

Contact Us

If you have questions about these Terms and Conditions, the loyalty rewards program, or our SMS communications, please contact us: